Frequently asked questions
What we do, where we work, how we quote, and how travel, charity and public sector projects run.
About The Production Dept.
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Photography, film and full production management for travel companies, tourism boards, walking holiday brands, tour operators, charities and public sector organisations. Based in Yorkshire, we work across the UK and internationally, and manage every part of a shoot from brief to final delivery.
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In Osgodby, near Selby, North Yorkshire. We work across the UK and regularly shoot in Europe and further afield.
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Between us, we have produced content for travel brands, charities, public bodies and global names, before and since TPD. Clients include Inntravel, Great Rail Journeys, Jet2holidays, York and North Yorkshire Combined Authority and St Leonards Hospice. Meet the team.
Travel and tourism
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Look for real experience in travel, not just general video production. A good travel production partner will have shot on location across several destinations, know how to capture travel as it really happens rather than staging it, and manage the full logistics of a location shoot, including permits, crew and equipment. Ask to see travel work in their portfolio, check they manage the production from start to finish, and make sure they understand your audience and your booking goals. We specialise in travel photography and film for walking holiday brands, tour operators and tourism boards.
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We do both. Photography and film come as one fully managed production for travel and tourism brands, shot side by side on location, so a single trip gives you a complete library of stills and video for your website, social media, brochures and advertising. Our clients include Inntravel, Great Rail Journeys and Jet2holidays.
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Yes. We specialise in photography and film for walking holiday brands, shooting on location across the UK and Europe. We walk the routes, stay in the accommodation and capture the experience your guests will actually have, with content that works across seasonal campaigns, brochures, Instagram and websites. See our walking holidays page.
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Yes. We've managed shoots across several locations in Europe and beyond, handling the planning, logistics, crew, permits, equipment and editing, all through one point of contact. Previous projects include shoots in Portugal, Spain and Italy, and on rail routes across Europe.
See our tour operators page -
Yes. We work with regional tourism bodies and destination organisations on photography and film for public campaigns, visitor guides, seasonal marketing and digital channels. We understand how public sector commissioning works, and we provide clear proposals with transparent costs. See our tourism boards page.
Charities and NGOs
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Yes. We work with charities, hospices and NGOs on photography and film for fundraising campaigns, donor communications, awareness work and annual reports. We approach it with sensitivity and care, and we have experience making content with beneficiaries and vulnerable people. See our charity page.
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Look for a portfolio that shows real charity and not for profit work, not just commercial production. Good charity content needs sensitivity, patience and an understanding of how to tell human stories honestly without exploiting them. Ask whether they've filmed in care settings, with beneficiaries or on fundraising campaigns, and check their pricing is clear and works within a charity budget. We've worked with St Leonards Hospice in York and have wide experience making content for charities.
Government and public sector
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Yes. We work with local authorities, combined authorities and public sector bodies, including York and North Yorkshire Combined Authority, on photography, film and content for public communications, project documentation, stakeholder engagement and community campaigns. We understand public sector procurement and provide clear, itemised proposals. See our public sector page.
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A good brief starts with the objective: what you want the audience to understand or do after watching. Then the audience itself, the platforms the film will appear on, any compliance or brand guidelines, the approval process and who's involved, the timeline and the budget. The clearer these are at the start, the more accurately we can quote and plan. If you're not sure where to start, we're happy to help shape an early brief.
How we work
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Yes. The Production Dept. Ltd. is a registered limited company, fully insured for public liability and professional indemnity. Every shoot carries full production insurance covering equipment, locations and crew, and we regularly provide insurance certificates and compliance documents for public sector commissions.
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Yes, in York and North Yorkshire. We cover corporate events with both photography and film, from product launches and stakeholder events to company announcements and leadership communications. It all sits under one brief, so a single coordinated shoot gives you a complete set of stills and video. We're experienced and insured, with a track record across corporate, public sector and charity events. See corporate events.
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The whole production: planning, location scouting, permits, risk assessments, crew, equipment, logistics, insurance and editing. You work with one point of contact throughout.
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Every project is quoted on its brief: shoot days, locations, crew and deliverables. Competitive rates, get in touch and we'll send a clear, itemised proposal.
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Yes. We work across the UK and internationally, and regularly shoot in Europe for travel clients. Corporate event work stays in York and North Yorkshire.
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It depends on the size of the project. A shoot in one location with a straightforward edit can usually be delivered within two to three weeks of the shoot date. Larger projects, or those across several locations or with a lot of editing, take longer, and we set out the timings in the proposal. We work to your campaign deadlines and build the schedule around them.
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Send us a note through our contact page and tell us a little about the project: the sector, the objective, the rough timeline and any budget you're working within. We'll come back to you promptly to talk it through. No obligation and no hard sell, just an honest conversation about whether we're the right fit.