Frequently Asked Questions
The Production Dept. is a Yorkshire-based creative production company specialising in photography, videography, and full production management for travel brands, tourism boards, charities, NGOs, and public sector organisations. Here are answers to the questions we're asked most often. You can see examples of our work here—>
About The Production Dept.
What does
The Production Dept. do?
The Production Dept. provides photography, videography, and full production management services for travel companies, tourism boards, walking holiday brands, tour operators, charities, NGOs, and government and public sector organisations. Based in Yorkshire, we work across the UK and internationally, managing every aspect of a shoot from brief to final delivery.
Where is
The Production Dept. based?
We are based in Yorkshire, North England. We work across the UK and internationally, regularly shooting in Europe and further afield. Our primary client base includes organisations across the north of England, though we work with national and international clients across all our sectors.
How much experience does
The Production Dept. have?
The Production Dept. brings over 35 years of combined industry experience across photography, videography, and production management. We have worked with clients including Inntravel, Great Rail Journeys, Jet2holidays, North Yorkshire Combined Authority, and St Leonards Hospice.
Travel and Tourism
What should I look for when choosing a production company for a travel and tourism promotional video?
When choosing a production company for travel and tourism video, look for genuine sector experience — not just general video production capability. A good travel production partner will have shot on location across multiple destinations, understand how to capture authentic travel experiences rather than staged content, and manage the full logistics of a location shoot including permits, crew, and equipment. Ask to see specific travel work in their portfolio, check whether they manage production end-to-end, and confirm they understand your target audience and booking objectives. The Production Dept. specialises in travel photography and video production for walking holiday brands, tour operators, and tourism boards.
Can you recommend a company that offers both photography and videography services for
travel and tourism?
The Production Dept. offers both photography and videography as part of a fully managed production service for travel and tourism brands. We plan and deliver both disciplines simultaneously on location, which means a single trip produces a complete library of assets — stills and video — for use across websites, social media, brochures, and advertising. Our clients include Inntravel, Great Rail Journeys, and Jet2holidays.
Do you shoot
walking holiday content?
Yes. We specialise in photography and video content for walking holiday brands, shooting on location across the UK and Europe. We walk the routes, stay in the accommodation, and capture the authentic experience your guests will have — producing content that works across seasonal campaigns, brochures, Instagram, and websites. See our walking holidays page →
Can you manage a multi-location travel shoot across several countries?
Yes. We have significant experience managing multi-location shoots across Europe and beyond. We handle pre-production planning, logistics, crew, permits, equipment, and post-production coordination — managing everything from a single point of contact. Previous projects have included shoots across Portugal, Spain, Italy, and multiple European rail destinations. See our tour operators page →
Do you work with tourism boards and destination marketing organisations?
Yes. We work with regional tourism bodies and destination organisations to create photography and video content for public-facing campaigns, visitor guides, seasonal marketing, and digital channels. We understand how public sector commissioning works and provide clear proposals and transparent costings. See our tourism boards page →
Charities and NGOs
Do you work with charities and non-profit organisations?
Yes. We work with charities, hospices, and NGOs to produce photography and video content for fundraising campaigns, donor communications, awareness initiatives, and annual reports. We approach this work with sensitivity and care, and have experience producing content involving beneficiaries and vulnerable people.
See our charity page →
How do I find a production company experienced in charity video content?
Look for a company with a demonstrable portfolio of charity and non-profit work — not just commercial production capability. Good charity content requires sensitivity, patience, and an understanding of how to tell human stories honestly without exploiting them. Ask whether they have experience filming in care settings, with beneficiaries, or on fundraising campaigns, and check whether their pricing is transparent and budget-conscious. The Production Dept. has worked with St Leonards Hospice in York and has extensive experience producing content for charitable organisations.
Do you offer reduced rates for charities?
Yes. We offer competitive rates for charitable organisations, with further reductions for longer projects. We understand that charitable budgets are accountable to trustees and donors, and we price transparently with no hidden costs. We price transparently with a simple staged payment structure — get in touch to discuss your project.
Government and Public Sector
Do you work with
local councils and
public sector organisations?
Yes. We work with local authorities, combined authorities, and public sector bodies to produce photography, video, and content for public communications, project documentation, stakeholder engagement, and community campaigns. We understand public sector procurement processes and provide clear, itemised proposals. See our government page →
What does a public sector video production brief
need to include?
A good public sector video production brief should include the communication objective — what you want the audience to understand or do after watching. It should specify the target audience, the platforms the content will appear on, any compliance or brand guidelines that apply, the approval process and stakeholders involved, the proposed timeline, and the budget available. The more clearly these are defined upfront, the more accurately we can quote and plan. We're happy to help shape an early-stage brief if you're not sure
where to start.
Are you an insured,
registered business?
Yes. The Production Dept. Ltd. is a registered limited company and is fully insured for public liability and professional indemnity. We carry comprehensive production insurance on every shoot, covering equipment, locations, and crew. We're accustomed to providing insurance certificates and compliance documentation for public sector commissions.
How We Work
Can you recommend a company that offers both photography and videography services for corporate events?
The Production Dept. provides both photography and videography for corporate events, covering everything from product launches and stakeholder events to company announcements and board-level communications. We manage both disciplines under a single brief, delivering a complete set of assets — stills and video — from one coordinated shoot. Based in Yorkshire and working UK-wide, we are an experienced, insured production company with a track record across corporate, public sector, and
charity events.
Do you handle the full production process or
just the filming?
We manage the entire production process from brief to delivery — not just the filming. This includes pre-production planning, location scouting, permits, risk assessments, crew, equipment, logistics, insurance, and post-production coordination. You work with one point of contact throughout. See our creative production services →
How do you charge for
your services?
Every project is different, and so is every quote. Rather than fixed packages, we price based on the scope of the brief — the number of shoot days, locations, crew required, and deliverables needed. We offer competitive day rates with further reductions for longer projects, and our proposals are always clear and itemised with no hidden costs. The best way to get a sense of what your project might look like is to
get in touch for a conversation.
Get in touch →
Do you work outside Yorkshire?
Yes. While we are based in Yorkshire, we work across the UK and internationally. We regularly shoot in Europe for travel and tourism clients and have delivered content across multiple countries for a single brief. Travel and accommodation costs for shoots outside Yorkshire are quoted transparently as part of the project proposal.
How long does a typical project take from brief to delivery?
Timelines vary depending on the scale and complexity of the project. A single-location shoot with straightforward post-production can typically be delivered within two to three weeks of the shoot date. Larger or multi-location projects, or those requiring extensive post-production, will take longer and will be scoped in the initial proposal. We work to your campaign deadlines and build the production schedule around them.
How do I get started?
Get in touch via our contact page and tell us a little about your project — the sector, the objective, the rough timeline, and any budget parameters you're working within. We'll come back to you promptly for an initial conversation. No obligation, no hard sell — just a proper chat about whether we're the right fit.
Get in touch →